The On Demand public transport trial service is similar to ridesharing passenger services. Commuters will be able to request a vehicle to collect them from their home or within 60-130m of their location and take them anywhere in the Mount Barker, Nairne, Littlehampton, and Barossa Valley service areas.
To use the service, simply download the Keoride App from the App Store or Google Play Store and register or call 1300 642 604.
1. Select your preferred payment option and concession status.
2. Move the location pin or type in the address of your pick-up locations and where you want to be dropped off.
3. Track your bus and head to the designated pick-up location.
In Mount Barker, Nairne, Littlehampton, and the Barossa Valley, you can use Keoride to travel anywhere within the operating service areas.
The On Demand service operating hours are follows:
The Mount Barker, Nairne, Littlehampton, trial has been extended until November 2023. As the service is a trial there may be changes to service elements, including wait times, walking distance and the fare structure. We will continue to provide important information obtained during the trial to inform public transport options for the future.
The Barossa service is no longer a trial and will continue as a lighter service model with one vehicle, but will still be available via Keoride using the same booking technology and fare structure.
All children can travel on the service, under the following guidelines:
Concession fares are available for both services.
The On Demand technology is designed to match available fleet with customer requested trips and collect people travelling to similar destinations in the same vehicle.
On occasion, your desired trip may not be available at the time requested. This can be due to high demand. The technology is new and exciting, and we are learning every day how to best optimise our service according to the way people want to travel. The team always does its best to respond to customers’ needs.
Please note with our Barossa Valley service to improve the reliability, we now offer guaranteed pre-booked trips. Simply follow these steps below to book your trip and your Keoride vehicle will arrive within your allocated timeslot:
• Step 1: Book your trip in advance through the Keoride app. You can now tell us whether you would like to arrive by or depart at a specific time.
• Step 2: We will confirm your trip and expected pickup timeslot. The more notice your give us, the better we can meet your request. You can now book up to 2 weeks in advance.
• Step 3: On your day of travel, we will confirm the exact pickup time for your trip.
• Step 4: Track your bus and meet your driver at your requested location.
The maximum distance you will need to walk will vary depending on the level of demand from other passengers. You may be asked to walk around 60-130 metres.
Please note: In the Barossa we offer a door to door public transport service.
In Mount Barker, Nairne, and Littlehampton, fares will align with the Adelaide Metro Fare structure. To find out more about fares visit: https://bit.ly/35GutMk
Adelaide Metro Tap and Pay is now available with Visa, Mastercard or metroCARD onboard all Keoride On Demand vehicles. Simply tap and pay with your credit card or metroCARD when boarding. The Keoride app will no longer take credit card payments.
In the Barossa Valley, rides will cost $6.10 for adults and $3.05 for concession, including seniors.
The current fare structure may be subject to change.
Mount Barker, Nairne and Littlehampton
In Mount Barker, Nairne and Littlehampton payment for services can be made using your metroCARD or credit card, however passengers wishing to transfer to Adelaide Metro services must pay for their On Demand trip using their metroCARD to take advantage of the 2 hour free transfer feature.
Passengers choosing to use their credit card to pay for their On Demand Journey will be able to transfer to their next On Demand service (within two hours) however will not be able to transfer free onto an Adelaide Metro service.
If using your metroCARD you will need to ensure that you have sufficient stored cash value on your card. You will need to swipe your metroCARD on the validator upon boarding the vehicle.
Barossa Valley
In the Barossa, trips are paid for using your stored credit card/debit card within the app or with pre-purchased ride credit. Pre-purchased ride credit allows you to load an amount of your choosing into your account via the app, and then travel as normal at any time.
Yes, in Mount Barker, Nairne, and Littlehampton you can use your metroCARD to pay for your trip. Just select ‘metroCARD’ from the payment’s menu in the app or call 1300 642 604 to talk to our friendly operators. If using metroCARD, you will need to ensure that you have sufficient stored cash value on your card swipe your metroCARD on the validator in the vehicle.
Yes, you will still need to tap on with your MetroCard or Credit Card when riding an Adelaide Metro bus service.
Yes, you can on the wheelchair accessible vehicle by selecting the child tick box when booking the service
Yes, there is a wheelchair accessible vehicle available in all services areas, Mount Barker, Nairne, Littlehampton, and the Barossa Valley. To ensure a suitable vehicle collects you, be sure to activate the ‘Wheelchair Accessibility’ toggle under your rider profile in the app or request when making a phone booking.
PRIVACY POLICY | TERM & CONDITIONS
© 2022 KEORIDE. ALL RIGHTS RESERVED
© 2024 KEORIDE. ALL RIGHTS RESERVED | PRIVACY POLICY | TERM & CONDITIONS